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Rockett St George Reviews

8,639  Excellent
TrustScore 4.5 out of 5

4.7

In the Decoration and Interior Design Store category

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Reviews4.7

8,639 total


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Rated 5 out of 5 stars

Beautiful bar cart

Beautiful bar cart, couldn’t be happier. Perfect condition and delivery was great too! Very quick indeed. I’d recommend purchasing from this company…A***

Date of experience: January 28, 2025



Rated 3 out of 5 stars

I recently had to buy a replacement for…

I recently had to buy a replacement for a light that i damaged when changing a bulb . I could not just buy the glass globe but had to buy the full fitting although I was offered it at a discounted price . However the replacement light arrived with a blemish and had to be returned then the second replacement arrived with a blemish . They did arrange the delivery and pick up of the lights . I advised that the lights should be checked before being sent out .

Date of experience: January 29, 2025



Rated 5 out of 5 stars

Brilliant

Brilliant, first class service again from Rockett St George. Item arrived on time, well packaged and great value for money. Rockett St George is without doubt my favourite place for fabulous homeware!!

Date of experience: January 30, 2025


Reply from Rockett St George

Hello Nicola,
Thank you for your kind words! We're delighted to hear you're so happy with your recent purchase. We strive to provide exceptional service and high-quality products, and we're thrilled you appreciate the value we offer. We're passionate about creating unique homeware that inspires, and we're so glad you love our collection.
Best wishes,
The RSG team X


Rated 5 out of 5 stars

Love the shop and the products

Love the shop and the products, so always excited to receive an order. The delivery is swift, the customer service excellent and the products always fabulous!
The wallpaper was expensive but worth every penny, it is well-packaged so arrived safely. It is hand printed and outstanding quality, plus it looks amazing up.

Date of experience: January 28, 2025


Reply from Rockett St George

Thank you for your fantastic review! We're thrilled to hear you love our products. We strive to provide excellent customer service and are happy you appreciate the swift delivery and well-packaged items. We're also delighted that you're happy with the quality and look of the wallpaper, we can't wait to see it! Tag us on socials @rockettstgeorge

Best wishes,
The RSG Team x


Rated 5 out of 5 stars

beautiful gold floor lamp!

fab website and product range , good value for money, fast delivery, great quality of goods! i will definitely be shopping here again, and recommending this shop to family and friends!

Date of experience: January 24, 2025


Reply from Rockett St George

Thank you for your wonderful review! We're so happy to hear that you enjoyed our website, product range, and fast delivery. We strive to offer high-quality products at competitive prices, so we're thrilled that you found great value for your money. We appreciate your recommendation to family and friends and look forward to serving you again soon.
Best wishes,
The RSG Team x


Rated 5 out of 5 stars

Amazing!

Ordered 3 leopard print bar stools, they came insanely quickly and are absolutely stunning. The quality is amazing and we are obsessed

Date of experience: January 30, 2025


Reply from Rockett St George

Hello Ashleigh,
We're so happy to hear you're thrilled with your new bar stools! It's wonderful to know you were impressed with the quality and speed of delivery. We strive to provide our customers with exceptional products and service, and your feedback means a lot to us.
Best wishes,
The RSG team X


Rated 5 out of 5 stars

Customer service excellent

Prompt delivery, well packaged and lovely quality light shade.
Wish to also say how impressed I was with the customer service.
I inadvertently had first light shade sent to my previous address.
Customer service looked into this and confirmed what had happened.
The new owners kindly returned the light shade. I then received another email from yourselves advising if this and generating a refund.
All of this by their own volition, excellent customer service.

Date of experience: January 23, 2025


Reply from Rockett St George

We're delighted to hear you were pleased with the prompt delivery, packaging, and quality of the light shade. We're also thrilled to know you were impressed with our customer service. We strive to provide exceptional support, and we're glad our team was able to assist you with the address issue. We appreciate you taking the time to share your positive experience.

Best wishes,
The RSG Team x


Rated 5 out of 5 stars

Items were well packaged

Items were well packaged, looked exactly as described on website and were delivered in super quick time. Overall extremely happy with my purchases and excellent service. Thank you Wouldn’t hesitate to order from you again.

Date of experience: January 22, 2025


Reply from Rockett St George

Hello Gill,
Thank you for your wonderful review! We're so happy to hear that you were pleased with your recent purchase, from the packaging to the speed of delivery. We strive to offer high-quality products and excellent service, and we're thrilled that you enjoyed your experience. We look forward to serving you again in the future.
Best wishes,
The RSG team X


Rated 5 out of 5 stars

Excellent as always,great products so…

Excellent as always,great products so much choice there is always something to tickle your fancy just fab

Date of experience: January 24, 2025


Reply from Rockett St George

Thank you for your wonderful review! We're thrilled to hear that you enjoy our products and find something to love every time you visit. We strive to offer a wide selection of unique items to suit every taste.
Best wishes,
The RSG Team x


Rated 5 out of 5 stars

Great item......Something different..

Fast and easy ordering......fast delivery which was well packed. Very happy. Something different and quirky.....

Date of experience: January 30, 2025


Reply from Rockett St George

We are thrilled to hear you had a positive experience with our service. We appreciate your kind words about our fast and easy ordering process, quick delivery, and well-packed items.
Best wishes,
The RSG Team x


Rated 5 out of 5 stars

Always amazing!

Always amazing, top quality products. Delivered without a wait. It isn't the first time i've ordered from them and it definitely won't be the last.

Date of experience: January 28, 2025


Reply from Rockett St George

Thank you for your kind words! We're thrilled to hear you're consistently happy with our products and service. We appreciate your continued support and hope you continue to enjoy your purchases.

Best wishes,
The RSG Team x


Rated 4 out of 5 stars

Great unusual merchandise

Great unusual merchandise, love my purchases as they were gifts and the recipients loved them. Just the package was a ridiculous size for such small purchases. Three very small items in a box the size of a coffee table with loads of packaging which was left out in the rain by the courier until it literally collapsed. He never even rang the door bell, luckily the items weren’t effected by the drenching!

Date of experience: January 22, 2025


Reply from Rockett St George

Hello Pamela,
We appreciate your feedback and are sorry to hear about your experience with the packaging. We strive to provide excellent customer service and are always looking for ways to improve. We value your positive comments about our merchandise and will take your concerns about the packaging into consideration.
Best wishes,
The RSG team X


Rated 5 out of 5 stars

First time shopper with Rockett St George

First time shopper with RSG and was a little apprehensive with what I might get,I have been stung with internet purchases before. My fears were unfounded. Everything was lovely and far exceeded expectations. Each item was quality and original in design. Although I thought it was quite pricey, when I unboxed the items I realised they were worth every penny and feel I have got great value for money. I am refurbishing a whole house and have not used/fitted anything yet, as long as it all works I will be shopping with you again.

Date of experience: January 17, 2025


Reply from Rockett St George

Hello Rachel,
We appreciate you taking the time to share your positive experience. We understand your initial apprehension about online purchases, and we're thrilled to hear that your fears were unfounded. We strive to offer high-quality, original designs, and we're delighted that you found the items to be worth the investment. We're excited to hear about your home refurbishment project and wish you all the best with it. We look forward to welcoming you back as a customer in the future.
Best wishes,
The RSG team X


Rated 5 out of 5 stars

Amazing lamp

Just discovered this site & it's amazing .. I ordered a lamp .. delivery was so fast .. excellent item

Date of experience: January 29, 2025


Reply from Rockett St George

We're so glad you discovered our site and are enjoying your new lamp! We appreciate you taking the time to leave a review. We strive to provide our customers with a positive experience, and it's wonderful to hear that your delivery was fast and you're happy with your purchase.
Best wishes,
The RSG Team x


Rated 3 out of 5 stars

Unfortunately you have forgotten your…

Unfortunately you have forgotten your roots - i have shopped with you for many years - cheap product overpriced - cheap packaging - it used to feel like you was getting something special - now bit b&q - shame you forgot your USP

Date of experience: January 27, 2025


Reply from Rockett St George

We understand your disappointment and appreciate your long-standing loyalty. We strive to maintain the quality and value our customers expect. We're always working to improve our offerings and appreciate your feedback as we continue to evolve.

Best wishes,
The RSG Team x