Google on Thursday addressed some of the truly bizarre results that users of its new artificial intelligence-powered search feature received recently which included advice to eat rocks and glue cheese to pizzas.
After the rollout of its âAI Overviewsâ tool in the U.S. earlier in May, social media was flooded with viral posts appearing to show wild results that it was spewing out. In a blog post, the company insisted that some of the seemingly damning posts were âobvious and sillyâ fakes, but others were real âodd and erroneousâ answers that Overviews had given.
Liz Reid, Googleâs head of search, wrote in the blog post that the strange results âhighlighted some specific areas that we needed to improve.â Among those areas, she wrote, was how the tool deals with ânonsensical queries and satirical content.â
One of the queries that received media attention concerned how many rocks human beings should eat, with AI Overviews responding: âEating the right rocks can be good for you because they contain minerals that are important for your bodyâs health.â
Reid said the baffling result occurred because, unsurprisingly, there âisnât much web content that seriously contemplates that question.â âHowever, in this case, there is satirical content on this topic⌠that also happened to be republished on a geological software providerâs website,â Reid wrote, referring to a site which had carried a link to an article from The Onion headlined: âGeologists Recommend Eating At Least One Small Rock Per Day.â
âIn other examples, we saw AI Overviews that featured sarcastic or troll-y content from discussion forums,â Reid continued. âForums are often a great source of authentic, first-hand information, but in some cases can lead to less-than-helpful advice, like using glue to get cheese to stick to pizza.â
The comment referred to an answer the feature gave to a user who wanted to know how to stop cheese sliding off their pizza. âAdd some glue,â AI Overviews suggested. âMix about 1/8 cup of Elmerâs glue in with the sauce. Non-toxic glue will work.â The answer appeared to have come from a Reddit user named âfucksmithâ who jokingly gave the glue advice in a thread on the site 11 years ago.
Reid said Google has made âmore than a dozen technical improvements to our systemsâ to address the situation, including limiting the amount of âuser-generated content in responsesâ as well as restricting the âinclusion of satire and humor content.â