To accomplish this, we analyze the woodworkers’ needs and expectations to constantly improve our products.

We take great pride in getting to know our customers and listening to their questions and suggestions.

RIKON’s ISO9001 certified factory in located in Qingdao, China. In addition to being officially IS09001 certified, they utilize the systems of 6-Sigma and 5S Management. This assures consistent, top quality products, allowing us to stand behind our products with a 5-year warranty.

RIKON strives to have excellent quality products at a reasonable price, but also outstanding customer service and satisfaction. Our Technical and Parts Departments are available to service your questions and parts/warranty needs. Our staff’s knowledge of woodworking and product design is important to completely answer your questions accurately and efficiently. Our extensive parts inventory enables us to fulfill your needs quickly, so that you can get back to work – fast…

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