We ship within the USA to all 50 states. We offer free shipping on orders >$60 in the U.S. (not including Hawaii or Alaska).

We’ve also partnered with OpenBorder to ship internationally to Canada, UK, and the EU.

Stay tuned as we continue to expand! If you’d like to be notified when we’ll begin shipping to your country, email us at fam@immieats.com.

We currently ship standard and ground shipping with DHL. For international shipments to Canada, UK, or the EU, we ship via Open Border.

We also have expedited shipping options for Faster Shipping (3-5 days) or Fastest Shipping (2-3 days). Expedited shipping is only available to US customers at this time.

We have expedited shipping options for Faster Shipping (3-5 days) or Fastest Shipping (2-3 days). Expedited shipping is only available to US customers at this time.

After placing your U.S. order, it takes up to 3 – 7 business days to receive your shipment. The holiday seasons might cause possible delays. International orders are less predictable and will vary by country.

You should receive your tracking number as soon as the order processes. It typically takes 24 hours for the tracking number to update with the estimated arrival date.

We can only support editing or canceling your order up to 6 hours after your order is placed so please e-mail us as soon as possible at fam@immieats.com. We can’t make edits after that period as our warehouse will have shipped your original order already and we have no control of the order after that.

We can only support editing or canceling your order up to 6 hours after your order is placed so please e-mail us as soon as possible at fam@immieats.com. We can’t make edits after that period as our warehouse will have shipped your original order already and we have no control of the order after that.

You’ll receive a shipping confirmation with your tracking number as soon as your order ships out. Give that tracking number 24 hours to update once you receive it, and then you can follow your order on it’s journey to you.

Alternatively, you can also click on the “Track My Shipment” link in the footer of this website and add your tracking number there to track your order.

Apart from the options you currently see available on our website, we’re currently not able to support customized cases. This is something we may consider supporting in the near future!

Unfortunately, it’s not currently economical for us to support shipping single packet orders. However, you can find us in select retail locations where you can purchase single packets. Please visit our Store Locations page to find a store near you that stocks immi.

If you believe your package is lost, stolen, or damaged, we’re here to help you out.

Please e-mail us at fam@immieats.com with information about your order. If your package was damaged, please include a photo of your damaged product. We review each case carefully and will do our best to help you in any way possible!

We aren’t able to send out any samples at the moment. But we’ve poured our hearts into building immi and we’ve received amazing feedback on our ramen from the community.

You can also try individual packets of immi at your local retail store like Whole Foods, Sprouts, Wegmans, The Fresh Market, HEB, and many others. Please visit our Store Locations page to find a store near you that stocks immi.

Give immi a chance and let us know what you think!

We’re proud to offer our “100% Happiness Guarantee” so you can decide for yourself if immi is worth it. If you’re not happy with your immi, shoot us an e-mail at fam@immieats.com to request a refund (including shipping, if applicable). We can only offer refunds within 30 days of your purchase for your first try of a flavor, and our refund policy is limited to the max dollar amount of a Variety 12 pack and one purchase per person.

Our website currently allows payment via: Credit card, Shop Pay, Google Pay, Apple Pay, FB Pay, Paypal, and Amazon Pay. We are evaluating different payment options and hope to expand these options over time.

No – You can cancel your subscription at any time. But we’d be hate to see you go!

In order to cancel your subscription, you will first need to log in to your account.

If you’re unable to login to your account, it’s possible that you didn’t create an account when you first made your subscription purchase. Simply create a new account with the original e-mail you used to purchase and your new account will be automatically linked to your subscription purchase.

There is a Cancel button at the bottom of the Manage Your Subscriptions section. You can use this if you would like to no longer receive this subscription product.

To edit your subscription billing information, you will first need to log into your account.

If you’re unable to login to your account, it’s possible that you didn’t create an account when you first made your subscription purchase. Simply create a new account with the original e-mail you used to purchase and your new account will be automatically linked to your subscription purchase.

Once you login, click on the Edit Payment Method button. On that screen, you’ll be able to update your saved card and billing address.

To edit your subscription billing information, you will first need to log into your account.

If you’re unable to login to your account, it’s possible that you didn’t create an account when you first made your subscription purchase. Simply create a new account with the original e-mail you used to purchase and your new account will be automatically linked to your subscription purchase.

Click the Edit Info button. On that tab, there’s a button on the top right to edit your shipping address.

To add or change the products in your subscription, you will first need to log into your account.

If you’re unable to login to your account, it’s possible that you didn’t create an account when you first made your subscription purchase. Simply create a new account with the original e-mail you used to purchase and your new account will be automatically linked to your subscription purchase.

Click the Edit Products button. There, you will be able to add or change products in your subscription.

The Slurp Society is the immi membership program. By joining the Slurp Society, you will gain access to member only perks such as: 25% off everything, a $20 credit added to your account upon sign-up, early access to new immi products, exclusive member deals and promotions, and more.

Add the Slurp Society membership to your cart and checkout as usual. After checkout, you will be prompted to create an account or sign in to your existing account.

Yes. Once you sign up, you’ll be prompted to create an account if you don’t already have one.

Yes. Members pay $50 per year (auto-renewal) to access membership benefits.

Once you join the Slurp Society, sign up or login to your account. Once signed in, your perks will automatically apply. You can access and redeem your credits via your member portal or during checkout.

As a standard at immi, store credit will expire 365 days after it is deposited into your account unless otherwise stated. Credit can be used to purchase anything on our site. Store credit cannot be cashed out and is not transferable.

All purchases of the Slurp Society membership are final and cannot be refunded. You can cancel your membership from your member portal at any time. Your benefits and access will remain active until the end of the billing cycle, then it will not be renewed. Membership fees are non refundable.

You have to sign in to your account to access your Slurp Society membership benefits. Still not working? Please reach out to fam@immieats.com.

Members automatically receive 25% off of every order. Discounts apply during checkout and additional codes cannot be added onto membership orders.

We spent over two years in the kitchen with chefs and nutritionists to re-imagine instant ramen without the carbs. We went through over two hundred attempts to find our delicious low-carb recipe that’s packed with enough protein and fiber to keep you nourished and satisfied.

Net carbs = total carbs – fiber. Each serving of immi ramen has 5-6g of net carbs. Not all carbs are the same. Specifically, the fiber in immi ramen is great for your digestive health and helps to reduce blood sugar impact.

We think so! We’ve spent years sourcing high quality, nutritious ingredients so you can enrich your health and satisfy your ramen cravings. If you’re still hesitant, we’re proud to offer our “100% Happiness Guarantee” so you can decide for yourself if immi is worth it. If you’re not happy with your immi, shoot us an e-mail at fam@immieats.com to request a refund (including shipping, if applicable). We can only offer refunds within 30 days of your purchase for your first try of a flavor, and our refunds are limited to one purchase per person.

Yes. immi is a keto friendly product with just 5-6g of net carbs per serving. We intentionally designed our ramen for low-carb and keto lifestyles. Most people can consume three meals of immi ramen per day while still abiding by most low-carb and keto needs.

Our ramen will last up to 12 months when stored at room temperature without the need for refrigeration or freezing.

A serving of immi ramen is equivalent to a bowl full of ramen noodles and soup, around 12 ounces. Because our ramen packets are packed with a whopping 21-22g of protein and 18-19g of fiber, you’ll find that immi ramen will often leave you feeling happily full for hours.

The natural flavors used in our recipes only come from things found in nature, like spices, fruits, and plants. Our natural flavors are non-GMO and don’t contain any artificial colors or preservatives.

immi ramen is a vegan friendly option and all of our ingredients are plant-based. We plan on getting our noodles vegan certified in the future.

immi is currently not gluten-free nor grain-free. We use non-GMO vital wheat gluten to help maintain that familiar chewy noodle texture that people know and love. We may consider a gluten or grain-free version in the future!

Black Garlic Chicken: Wheat, Soy, Tree Nuts (Coconut), Sesame

Spicy Beef: Wheat, Soy, Tree Nuts (Coconut)

Tom Yum Shrimp: Wheat, Soy, Tree Nuts (Coconut)

Spicy Red Miso: Wheat, Soy, Tree Nuts (Coconut)

Creamy “Chicken”: Wheat, Soy, Tree Nuts (Coconut)

Roasted “Pork” Tonkotsu: Wheat, Soy, Tree Nuts (Coconut)

Please note that our products are produced in a facility that also processes peanuts, soy, and sesame.