Customer service was wonderful helping…
Customer service was wonderful helping me to convert my show size. The most confidante cliff i ever wore!
I order two more pair of shoes.
Date of experience: February 03, 2025
2,006 total
Customer service was wonderful helping me to convert my show size. The most confidante cliff i ever wore!
I order two more pair of shoes.
Date of experience: February 03, 2025
The way the sandals form to your feet make them flex a certain way that’s healthier and more natural for your feet than any other sandals.
Date of experience: February 03, 2025
Such well-made shoes. The interactions I've had with company are pleasantly sincere. Looking forward to the next style shoe I'm going to purchase.
Date of experience: January 27, 2025
I pre ordered two pairs of sandals and never got updates on anything. Should have arrived 45 days after, however it took two and a half months, yet the same model and size was available for sale online with immediate shipping/ delivery. Quite frustrating.
Called and left messages and never got a call or email whatsoever with at least an update.
The color is different. I've been burning these sandals regularly every few years when I wear them out and the brown color changed dramatically, it's almost black and the sizing is different. I'm returning/exchanging them.
Honestly, is the quality of these sandals wasn't what I learned I prefer over the years, I wouldn't purchase again.
Love the product, and adore that it is Palestinian made, but horrible customer service.
Date of experience: February 03, 2025
Reply from Jerusalem Sandals
The "Michael slide" sandal was exactly what I expected based on both the picture and description. Ordering was easy and the shipment arrived timely and in good condition.
Date of experience: January 16, 2025
I really like the foot sizer feature on the website that allows you to get a custom fit for your sandals. My sandals fit quite well so far. Initially, they feel comfortable but it won’t be until the summertime when I can really give them a workout. Communication for shipping is great. My sandals are well made and the leather color is rich and beautiful.
Date of experience: January 14, 2025
My experience was great and still is because my sandals are stylish, well-made, comfortable, and of good quality. Many people want to know where I purchased them. I was so delighted I purchased another in a different color immediately after I received my first pair.
Date of experience: January 09, 2025
I have been looking for these leather sandals for a while, and because I live on a remote island it has not been very easy to get hold of any, when I came across Jerusalem Sandals, I immediately ordered, my shipment tracking was well documented and I was kept in the loop all along the process, it even arrived 24hr prior to the initial date.
The sandals are made from good genuine leather, the buckles will need to stand the test of time, I like the design, they are very comfortable, and the size is exact what ordered. Recommended purchase, I had hoped to get it in TAN colour as well, hopefully they might consider a few colour variants.
Date of experience: January 20, 2025
Great customer service if you have any questions. I love my clogs. They fit comfortable right out of the box. Premium leather, awesome craftsmanship. I have worn them everyday since I got them. I will be ordering again.
Date of experience: December 31, 2024
My exchange of sandals was made quick and efficient with return label available on phone to present at post office!
Date of experience: January 20, 2025
Size small and you didn’t clearly mention that free return only inside USA so what I bought it’s useless to me cause i am out of USA and the cost of the shipping equal the cost of the sandals not worth it
Date of experience: January 28, 2025
Reply from Jerusalem Sandals
I really appreciated the great photos of their styles. The delivery was fast and accurate. They fit me perfectly the first time too!
Date of experience: January 06, 2025
THANKYOU for helping me with size mistake and getting the new pair out fast love ❤️ love 💕 these mule shoes so comfortable walking on pillows when I go to work thank you thank you just need a return label so I can give you the wrong size back. Thank you.heidi 👍👍
Date of experience: December 27, 2024
These have to be the most beautiful sandals I’ve ever seen.
Worth the wait.
So happy!!
Thanks Jerusalem Sandles!!
Date of experience: January 14, 2025
Customer service was very good and shipping was fast. My shoes are well made and very comfortable with socks. If I wear them too long without the rubbing hurts my toes.
Date of experience: January 20, 2025
I haven’t wore them as of yet but they do fit and the quality is spectacular’.
Date of experience: January 15, 2025
Excellent product had a good price and super fast shipping. I love my sandals. Will definitely be buying more.
Date of experience: December 31, 2024
I have multiple pairs of footwear and even a backpack. I had one question about an order last month and they answered and solved the dilemma right away. Quality products with a very satisfactory employee team. Highly recommend this company.
Date of experience: November 04, 2024
I have 12 pair of Jerusalem Sandles. They are so comfortable, I love ❤️ them
Date of experience: January 14, 2025
I had to return a pair due to an error on my part in choice. Customer service representative Michael displayed genuine concern about my situation. He made sure that everything was taken care of in a timely manner so that I received what I really wanted. The product and people are of excellent quality. I will continue to purchase from them. #Daniel #Olivia #Petra #Gemma #himone #methree
Date of experience: October 02, 2024