I liked the sandals, good material and they feel good, but I wear a 42, I had to change them for a 43 and even so they were very tight on my foot, I think they should correct their measurements.
Jerusalem Sandals Reviews 2,024
•
4.5
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High quality sandals, love the leather and unique designs. Runs small so I recommend half size up.
Fast shipping, quality products at an affordable price. I have bought pricier sandals from other brands that were uncomfortable or poorly made. These are genuine leather, clearly made with care. The styles are gorgeous, and the colors are simple and will pair with anything.
They contacted me asap as I ordered the wrong size compared to my previous purchases ...
I feel I have a little piece of Israel with me when I wear them.✌️
Company details
- #21 of 68 best companies in Shoe Store
- #45 of 111 best companies in Fashion Accessories Store
- #9 of 21 best companies in Handbags Shop
- #3 of 9 best companies in Leather Goods Store
Written by the company
Jerusalem Sandals started on the boardwalks of Venice Beach, but today walk the runways of New York City, the metropolitan areas of Japan, the style meccas of Korea to even catching the eyes of fashion capital, Milan. While these beautiful, handcrafted sandals are sought throughout the world, their story begins in a message of peace, where the brand bridged the gap between two conflicted countries; Israel and Palestine. Two Jewish-Arab families on either side with varying backgrounds and views, partnered to revive a style from the past and innovate them for today’s fashion forward culture. Jerusalem Sandals is not only a brand that has ignited the fashion world, but a testament to what people can accomplish when they harmoniously come together.
Contact info
Kester Ave 5924, 91411, Van Nuys, United States
- Support@jerusalemsandals.com
- jerusalemsandals.com
4.5
Excellent
2K reviews
Replied to 78% of negative reviews
Typically replies within 24 hours
Verified
I liked the sandals
I liked the sandals, good material and they feel good, but I wear a 42, I had to change them for a 43 and even so they were very tight on my foot, I think they should correct their measurements.
Date of experience: February 24, 2025
Verified
Beautiful sturdy and tremendously…
Beautiful sturdy and tremendously comfortable
Date of experience: February 28, 2025
Verified
Absolutely love
Absolutely love! Beautifully made, and super comfortable.
Date of experience: February 28, 2025
Verified
My husband truly love 💕 the sandals
My husband truly love 💕 the sandals. Very comfortable to walk in. Truly love the style.
Date of experience: February 26, 2025
Verified
High quality sandals
High quality sandals, love the leather and unique designs. Runs small so I recommend half size up.
Date of experience: February 24, 2025
Verified
I really liked the sandals I bought but…
I really liked the sandals I bought but they didn’t have my size. The return process was easy too.
Date of experience: February 24, 2025
Verified
Quality does not match Price
For the price paid for this sandals I expected better quality
Date of experience: February 19, 2025
Verified
Love these they look great but I live…
Love these they look great but I live in the north east and haven’t had the opportunity to wear them regularly but looking forward to it!
Date of experience: February 19, 2025
Verified
They contacted me asap as I ordered the…glowing leather
They contacted me asap as I ordered the wrong size compared to my previous purchases ...
I feel I have a little piece of Israel with me when I wear them.✌️
Date of experience: February 20, 2025
Verified
Satisfied
If I send an email they respond back within a timely manner
Date of experience: February 18, 2025
Verified
Don't buy from a company that doesn't think like a customer.
I had size 42 sandals from you before and after they wore out, I ordered size 42 sandals from you again. They didn't fit. I had to pay $25 to bring them over the border in the first place. Now I have to pay the shipping to send them back to you. Sorry, but next time, I'm buying local or from companies that actually think like a customer.
Date of experience: February 18, 2025
Reply from Jerusalem Sandals
Dear Dan
Thank you for reaching out. I’m sorry to hear that your recent pair didn’t fit as expected. Our closed-toe designs are crafted a bit smaller than our open-toe options because we have to use that space connecting the leather to the leather sole for secure construction. This design detail can result in slightly different measurements, which is why we recommend checking the personal size chart for each design and taking advantage of our AI-powered foot scanning for a custom fit.
Regarding shipping, while we offer free shipping and returns within the USA, our affordable pricing means we can’t extend free international shipping at this time. We understand that international shipping fees can be frustrating, and we truly appreciate your support.
If you’d like assistance with selecting the best fit in the future, please don’t hesitate to reach out. We’re here to help ensure you get the right size on your next order.
Best regards,
Phil @JerusalemSandals
Verified
Awesome clogs
Awesome clogs! Great looking and comfortable. A nice addition to my shoe collection!
Date of experience: February 10, 2025
Verified
Delivery time and the quality of the…
Delivery time and the quality of the sandals
Date of experience: February 10, 2025
Verified
Not able to use.
Unfortunately, I will unable to use as the strap is too short, which is odd because I have small/thin ankles and have never experienced this before.
Date of experience: February 11, 2025
Reply from Jerusalem Sandals
Hi Sylvia,
Thank you for sharing your feedback. We're sorry to hear that the strap didn't work for you. We strive for complete customer satisfaction, which is why we offer free returns and exchanges. To process your return or exchange, please use our web portal: https://jerusalemsandals.com/apps/returns.
Please let us know if you need any further assistance—we're here to help.
Best regards,
Phil @JerusalemSandals
Verified
Sea breeze sandals.
Great leather sandals , hand well made.
Reminding me of my beautiful Mediterranean home town , Alexandria.
Date of experience: January 30, 2025
Verified
Quality for a great price!
Fast shipping, quality products at an affordable price. I have bought pricier sandals from other brands that were uncomfortable or poorly made. These are genuine leather, clearly made with care. The styles are gorgeous, and the colors are simple and will pair with anything.
Date of experience: February 06, 2025
Verified
had to return the item
had to return the item, but it was such an easy process
Date of experience: February 05, 2025
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