Jerusalem Sandals Reviews 2,095

TrustScore 4.5 out of 5

4.5

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 5 out of 5 stars

This is the second pair I have purchased over the past year. The quality and comfort are tops above many high end name brands out there. The mix of style and comfort is watch keeps me raving about Jerusalem sandals.

Rated 5 out of 5 stars

I just love the damn sandals the first time i saw them i couldn't stop thinking about them i just had to get them plain and simple

Rated 5 out of 5 stars

Beautiful and well made sandals.
Wanted some sandals however with no zipper and none of the pics showed the back of the sandal that would show the zipper.
I kept them anyway

Rated 4 out of 5 stars

The quality is good, but the shoes are not true to size. Ended up spending 50$ extra just to exchange my purchase to a next size up. I know for sure, my size is 41 in all shoe brands, but in Jerusalem Sandals it’s 42🙉


Company details

  1. #24 of 73 best companies in Shoe Store
  2. #45 of 110 best companies in Fashion Accessories Store
  3. #9 of 22 best companies in Handbags Shop
  4. #2 of 9 best companies in Leather Goods Store

Written by the company

Jerusalem Sandals started on the boardwalks of Venice Beach, but today walk the runways of New York City, the metropolitan areas of Japan, the style meccas of Korea to even catching the eyes of fashion capital, Milan. While these beautiful, handcrafted sandals are sought throughout the world, their story begins in a message of peace, where the brand bridged the gap between two conflicted countries; Israel and Palestine. Two Jewish-Arab families on either side with varying backgrounds and views, partnered to revive a style from the past and innovate them for today’s fashion forward culture. Jerusalem Sandals is not only a brand that has ignited the fashion world, but a testament to what people can accomplish when they harmoniously come together.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Love the sandals!!

Love the sandals! Wonderful craftsmanship and I love the origin story of the owners. Also appreciate the follow up after receiving my sandals.

Date of experience: April 08, 2025

Rated 5 out of 5 stars
Verified

Finally, sandals that look and feel amazing!

This is the second pair I have purchased over the past year. The quality and comfort are tops above many high end name brands out there. The mix of style and comfort is watch keeps me raving about Jerusalem sandals.

Date of experience: April 07, 2025

Rated 5 out of 5 stars
Verified

Beautiful and well made sandals

Beautiful and well made sandals.
Wanted some sandals however with no zipper and none of the pics showed the back of the sandal that would show the zipper.
I kept them anyway

Date of experience: April 01, 2025

Rated 4 out of 5 stars
Verified

The quality is good

The quality is good, but the shoes are not true to size. Ended up spending 50$ extra just to exchange my purchase to a next size up. I know for sure, my size is 41 in all shoe brands, but in Jerusalem Sandals it’s 42🙉

Date of experience: April 02, 2025

Rated 3 out of 5 stars
Verified

I did not like the sole of the shoe…

I did not like the sole of the shoe made is plastic

Date of experience: March 26, 2025

Jerusalem Sandals logo

Reply from Jerusalem Sandals

Thank you for your feedback! We’re sorry to hear the sole wasn’t what you expected. To clarify, the bottom sole is made from polyurethane, a lightweight, flexible, and biodegradable material chosen for its comfort and durability. However, every pair features an upper sole made from thick, natural leather that molds to your feet over time, providing a custom, supportive fit. We truly appreciate you giving our sandals a try!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look