Jerusalem Sandals Reviews 2,075

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

The selection, correct sizing & ordering process was easy. When I received my order I got exactly what I wanted and they fit very well. I love my new sandals!!

Rated 5 out of 5 stars

I loved the quality of the vegan sandals. Shoes with vegan leather are a bit of a gamble in terms of quality, but these were great.

Rated 5 out of 5 stars

The sandals were exactly as described quality made and perfect fit! Kept me informed every step of the way from ordering to delivery. Will definitely be ordering more styles. Keep up the great work


Company details

  1. #23 of 72 best companies in Shoe Store
  2. #44 of 106 best companies in Fashion Accessories Store
  3. #10 of 23 best companies in Handbags Shop
  4. #2 of 9 best companies in Leather Goods Store

Written by the company

Jerusalem Sandals started on the boardwalks of Venice Beach, but today walk the runways of New York City, the metropolitan areas of Japan, the style meccas of Korea to even catching the eyes of fashion capital, Milan. While these beautiful, handcrafted sandals are sought throughout the world, their story begins in a message of peace, where the brand bridged the gap between two conflicted countries; Israel and Palestine. Two Jewish-Arab families on either side with varying backgrounds and views, partnered to revive a style from the past and innovate them for today’s fashion forward culture. Jerusalem Sandals is not only a brand that has ignited the fashion world, but a testament to what people can accomplish when they harmoniously come together.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 80% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

I got what I wanted

The selection, correct sizing & ordering process was easy. When I received my order I got exactly what I wanted and they fit very well. I love my new sandals!!

Date of experience: March 28, 2025

Rated 5 out of 5 stars
Verified

Easy to navigate website

Easy to navigate website, great “how to measure”, and good descriptions. Fast shipping and beautiful product.

Date of experience: April 10, 2025

Rated 1 out of 5 stars
Verified

Had to return sandals & haven’t…

Had to return sandals & haven’t received my refund😡

Date of experience: March 12, 2025

Reply from Jerusalem Sandals

Hi Tricia,
Thanks for reaching out, and we’re truly sorry for the delay. We did experience a brief backlog which affected some of our return processing times. However, we’re happy to confirm that your refund has now been processed. You should see the amount reflected in your account shortly.

We appreciate your patience and understanding, and if you have any further questions, feel free to reach out to our support team directly.

Warm regards,
Phil

Rated 5 out of 5 stars
Verified

Great sandals

Great sandals. Slightly tight initially but stretched to fit perfectly. Highly recommend.

Date of experience: March 21, 2025

Rated 5 out of 5 stars
Verified

Product received in a timely manner

Product received in a timely manner, in good condition. Unfortunately, I have to return the sandals because of their fit. Hoping to receive my refund in as timely a manner as my purchase.

Date of experience: March 13, 2025

Rated 5 out of 5 stars
Verified

Great Sandals Great Service

The sandals were exactly as described quality made and perfect fit! Kept me informed every step of the way from ordering to delivery. Will definitely be ordering more styles. Keep up the great work

Date of experience: March 20, 2025

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