NITE Watches Reviews 5,449

TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

overall a great service.

Watch good for another 5 yrs.

I needed to confirm my actual address for postage as the service centre had initially planned to return the watch to my old address. Tha
t said everything worked out in the end. Excellent attention to detail.

Rated 5 out of 5 stars

I previously purchased the Nite Hawk several years ago. I wore it every day and really loved it. I wanted to treat myself and purchased not one but two Luminox Watches. The lume didn't get close to the Nite Watches. Returned both Luminox watches and purchased a New Nite Hawk watch and I love it. Sometimes you have to make a Full circle to be happy. Thank you Nite Watches!!!

Rated 5 out of 5 stars

Just received my Nite MX10 Shadow. Absolutely stunning watch -can't believe you can buy something this special at this price. The only issue is my wife loves it as much as I do so I've had to buy an MX10 Bllackout for her (the same day my MX10 shadow was delivered).

Rated 5 out of 5 stars

I'm a huge fan of NITE, and my admiration isn't in vain. They deserve praise for their innovative, unique, and distinctive watches. I own all types of NITE watches. In fact, one of the most distinctive ones I own is an Atlas watch with a different dial color. The last watch I bought was the Sahara Atlas. I was so captivated by its beauty at the time, I can't find the words to express this. Let's not forget the NITE staff and their excellent service and prompt response. Thank you 🫡
Thank you very much, NITE


Company details

  1. #89 of 125 best companies in Watch shop

Written by the company

We are an independent British brand with a mission to create classically designed watches that can endure any outdoor passion. In 2003, our founder Roger Green pioneered the UK’s first privately owned British watch brand to feature Tritium illumination. Recognising this highly specialised technology as a key benefit for outdoor activities he set about creating a collection of classically designed watches made with the finest materials and Swiss-made movements. This passion to produce truly outstanding watches owned by a community of independently minded customers lives on today.

Customer Guarantee

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We consider customer satisfaction and after sales care to be one of the most important aspects of our business and this is why all NITE watches come with a five year warranty. Our aim is to deliver exceptional products and services that result in many years of reliable service. We take great care to ensure that each Nite watch is manufactured from the finest materials and to the highest possible standard. However, the fine and exacting nature of watch manufacturing can sometimes result in faults occurring from time to time. Should you experience any problems with your watch, we will deal with it as promptly and efficiently as possible.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
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1-star

Replied to 97% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

Good product

Good product, delivered on time and works well.

Date of experience: 25 November 2024

Reply from NITE Watches

Thank you Peter

Rated 1 out of 5 stars
Verified

The item still hasn’t arrived.

Date of experience: 31 March 2025

Reply from NITE Watches

Hi Jared, we are very sorry you have not received your watch strap yet, the service you chose for delivery is a global mail service and not a courier service, therefore, takes a lot longer to reach its destination, the tracking is showing that it is still in transit and will hopefully be with you soon. Sadly, we are not in control of the postal service once it leaves out Centre, Thank you in advance for your patience in this matter. You may want to get in touch with DHL direct if you have any further questions.

Rated 5 out of 5 stars
Verified

The best lume of any watch

I previously purchased the Nite Hawk several years ago. I wore it every day and really loved it. I wanted to treat myself and purchased not one but two Luminox Watches. The lume didn't get close to the Nite Watches. Returned both Luminox watches and purchased a New Nite Hawk watch and I love it. Sometimes you have to make a Full circle to be happy. Thank you Nite Watches!!!

Date of experience: 10 April 2025

Reply from NITE Watches

Thank you for your glowing review Michael

Rated 4 out of 5 stars
Verified

overall a great service

overall a great service.

Watch good for another 5 yrs.

I needed to confirm my actual address for postage as the service centre had initially planned to return the watch to my old address. That said everything worked out in the end. Excellent attention to detail.

Date of experience: 10 April 2025

Reply from NITE Watches

HI kEVIN, Thank you for your feedback, We can only go by the address we have on our system but glad we got your watch back to you safely

Rated 5 out of 5 stars
Verified

You can trust Nite

You can trust that Nite watches will look after you. Their professionalism and service as a whole is top of their league as are their robust watches.

Date of experience: 07 April 2025

Reply from NITE Watches

Many Thanks Tomos for your comments.

Rated 5 out of 5 stars

Nite MX10 Shadow

Just received my Nite MX10 Shadow. Absolutely stunning watch -can't believe you can buy something this special at this price. The only issue is my wife loves it as much as I do so I've had to buy an MX10 Bllackout for her (the same day my MX10 shadow was delivered).

Date of experience: 12 April 2025

Reply from NITE Watches

Thank you Gary for taking the time out to leave a review. We are delighted you are so pleased with your watch, we hope its the first of a few !

Rated 5 out of 5 stars
Verified

Quality

I have an MX50 I had purchased previously. Great durable watches, i recommend. 😎👍🏾

Date of experience: 31 March 2025

Reply from NITE Watches

Thank you for your comments

Rated 5 out of 5 stars
Verified

NITE is distinguished

I'm a huge fan of NITE, and my admiration isn't in vain. They deserve praise for their innovative, unique, and distinctive watches. I own all types of NITE watches. In fact, one of the most distinctive ones I own is an Atlas watch with a different dial color. The last watch I bought was the Sahara Atlas. I was so captivated by its beauty at the time, I can't find the words to express this. Let's not forget the NITE staff and their excellent service and prompt response. Thank you 🫡
Thank you very much, NITE

Date of experience: 27 March 2025

Reply from NITE Watches

Ahmed, thank you very much for such a glowing review, we were very happy that we could fulfil your dream of owning the Sahara. We try our very best to meet our Customers needs and reading your review we have obviously done our job well with you ! Many Thanks

Rated 5 out of 5 stars
Verified

Fantastic Repair Service

Sent my husband’s 14 year old beloved MX10 watch in for repair. Fantastic service and communication. Received back in full working order much to the delight of hubby. Highly recommend the service.

Date of experience: 03 April 2025

Reply from NITE Watches

Great to see your so happy with our service, thanks for the great review Deborah

Rated 5 out of 5 stars
Verified

Ordered nylon strap for atlas

Ordered nylon strap for atlas, due to the original leather strap failing. Nylon strap feels sturdier so fingers crossed. Arrived in good time.

Date of experience: 03 April 2025

Reply from NITE Watches

Glad your happy with your new choice, Thank you Nick

Rated 5 out of 5 stars
Verified

Fast and prompt service.

Fast and prompt service.
Got a 10% discount.Bonus.
Love the watch.Exactly as I expected.Very happy.

Date of experience: 03 April 2025

Reply from NITE Watches

Thank you David.

Rated 5 out of 5 stars
Verified

Bought a Hawk watch

Bought a Hawk watch, fantastic. Bought a webbing strap fits perfect, great product

Date of experience: 17 March 2025

Reply from NITE Watches

Thanks for taking the time to leave a review Ian

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