overall a great service.
Watch good for another 5 yrs.
I needed to confirm my actual address for postage as the service centre had initially planned to return the watch to my old address. That said everything worked out in the end. Excellent attention to detail.
NITE Watches Reviews 5,449
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I previously purchased the Nite Hawk several years ago. I wore it every day and really loved it. I wanted to treat myself and purchased not one but two Luminox Watches. The lume didn't get close to the Nite Watches. Returned both Luminox watches and purchased a New Nite Hawk watch and I love it. Sometimes you have to make a Full circle to be happy. Thank you Nite Watches!!!
Just received my Nite MX10 Shadow. Absolutely stunning watch -can't believe you can buy something this special at this price. The only issue is my wife loves it as much as I do so I've had to buy an MX10 Bllackout for her (the same day my MX10 shadow was delivered).
I'm a huge fan of NITE, and my admiration isn't in vain. They deserve praise for their innovative, unique, and distinctive watches. I own all types of NITE watches. In fact, one of the most distinctive ones I own is an Atlas watch with a different dial color. The last watch I bought was the Sahara Atlas. I was so captivated by its beauty at the time, I can't find the words to express this. Let's not forget the NITE staff and their excellent service and prompt response. Thank you 🫡
Thank you very much, NITE
Company details
- #89 of 125 best companies in Watch shop
Written by the company
We are an independent British brand with a mission to create classically designed watches that can endure any outdoor passion. In 2003, our founder Roger Green pioneered the UK’s first privately owned British watch brand to feature Tritium illumination. Recognising this highly specialised technology as a key benefit for outdoor activities he set about creating a collection of classically designed watches made with the finest materials and Swiss-made movements. This passion to produce truly outstanding watches owned by a community of independently minded customers lives on today.
Customer Guarantee
-
Contact info
Unit 14, Silver Business Park, Airfield Way, BH23 3TA, Christchurch, United Kingdom
- theteam@nitewatches.com
- www.nitewatches.com
Replied to 97% of negative reviews
Typically replies within 1 week
Reply from NITE Watches
The best lume of any watch
I previously purchased the Nite Hawk several years ago. I wore it every day and really loved it. I wanted to treat myself and purchased not one but two Luminox Watches. The lume didn't get close to the Nite Watches. Returned both Luminox watches and purchased a New Nite Hawk watch and I love it. Sometimes you have to make a Full circle to be happy. Thank you Nite Watches!!!
Date of experience: 10 April 2025
Reply from NITE Watches
overall a great service
overall a great service.
Watch good for another 5 yrs.
I needed to confirm my actual address for postage as the service centre had initially planned to return the watch to my old address. That said everything worked out in the end. Excellent attention to detail.
Date of experience: 10 April 2025
Reply from NITE Watches
Reply from NITE Watches
Products are top quality and service…
Products are top quality and service excellent
Date of experience: 24 March 2025
Reply from NITE Watches
Used the website to purchase a new…
Used the website to purchase a new strap, easy and straightforward
Date of experience: 24 March 2025
Reply from NITE Watches
You can trust Nite
You can trust that Nite watches will look after you. Their professionalism and service as a whole is top of their league as are their robust watches.
Date of experience: 07 April 2025
Reply from NITE Watches
Nite MX10 Shadow
Just received my Nite MX10 Shadow. Absolutely stunning watch -can't believe you can buy something this special at this price. The only issue is my wife loves it as much as I do so I've had to buy an MX10 Bllackout for her (the same day my MX10 shadow was delivered).
Date of experience: 12 April 2025
Reply from NITE Watches
Quality
I have an MX50 I had purchased previously. Great durable watches, i recommend. 😎👍🏾
Date of experience: 31 March 2025
Reply from NITE Watches
NITE is distinguished
I'm a huge fan of NITE, and my admiration isn't in vain. They deserve praise for their innovative, unique, and distinctive watches. I own all types of NITE watches. In fact, one of the most distinctive ones I own is an Atlas watch with a different dial color. The last watch I bought was the Sahara Atlas. I was so captivated by its beauty at the time, I can't find the words to express this. Let's not forget the NITE staff and their excellent service and prompt response. Thank you 🫡
Thank you very much, NITE
Date of experience: 27 March 2025
Reply from NITE Watches
Great customer service and swift reply…
Great customer service and swift reply to issues
Date of experience: 20 March 2025
Reply from NITE Watches
Great price watched returned when it…
Great price watched returned when it said it would up to now can't fault it it's back on me wrist great time piece
Date of experience: 20 March 2025
Reply from NITE Watches
Fantastic Repair Service
Sent my husband’s 14 year old beloved MX10 watch in for repair. Fantastic service and communication. Received back in full working order much to the delight of hubby. Highly recommend the service.
Date of experience: 03 April 2025
Reply from NITE Watches
Ordered nylon strap for atlas
Ordered nylon strap for atlas, due to the original leather strap failing. Nylon strap feels sturdier so fingers crossed. Arrived in good time.
Date of experience: 03 April 2025
Reply from NITE Watches
Reply from NITE Watches
Fast and prompt service.
Fast and prompt service.
Got a 10% discount.Bonus.
Love the watch.Exactly as I expected.Very happy.
Date of experience: 03 April 2025
Reply from NITE Watches
Reply from NITE Watches
Bought a Hawk watch
Bought a Hawk watch, fantastic. Bought a webbing strap fits perfect, great product
Date of experience: 17 March 2025
Reply from NITE Watches
Personal and professional attention was…
Personal and professional attention was given throughout my purchasing experience.
Date of experience: 31 March 2025
Reply from NITE Watches
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